The latest update Cisco 500-052 free dumps from Lead4Pass

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The answer is obtained at the end of the article

QUESTION 1

A preview outbound dialer uses which source and destination resources?

A. a CTI port to the customer
B. the ACD line of the agent to the customer
C. the personal line of the agent to the customer
D. a CTI port to the agent, then redirected to the customer

 

QUESTION 2

Which two tasks must an administrator perform on Cisco Desktop Administrator to support presence integration?

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