[Update Nov 30, 2022] Provides Latest Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 dumps

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Latest Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 pdf

[PDF] Free Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 pdf dumps download from Google Drive: https://drive.google.com/file/d/1LNnfEV_oD7oQ6enQ_-gr89aK-6Ie2ut-/

Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant: https://learn.microsoft.com/en-us/certifications/exams/mb-240

Read free Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 dumps exam questions and answers online

Number of exam questionsExam nameFromRelease timeLast updated
15Microsoft Dynamics 365 Field ServiceLead4PassNov 30, 2022MB-240 dumps
New Question 1:

You are entering products and services into Dynamics 365 CE Field Services.

You need to ensure that your field technicians can use the products when completing work orders.

Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.

A. Product

B. Non Inventory

C. Inventory

D. Service

Correct Answer: CD

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-product-or-service


New Question 2:

You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.

As the field Service Administrator, you need to configure the field service settings for work orders for your environment.

Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.

A. Default work order type

B. Auto generate resource requirement for work order

C. Work order invoice creation

D. Default work order completed status

E. Auto-generate a work order for agreement booking

Correct Answer: ABD


New Question 3:

You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are serviced by a field engineering

team.

The field engineering team documents work done on repairs and maintenance by completing Work Orders within Dynamics 365.

You need to easily schedule work orders for the field engineering team via the schedule and enable geocoding.

Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.

A. Connect to Maps in Resource Scheduling.

B. Configure the map on the Schedule Board.

C. Set Auto Geo Code Addresses to Yes in Resource Scheduling.

D. Set Auto Geo Code Addresses to Yes in Field Service Settings.

Correct Answer: AC


New Question 4:

The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.

The manager is unable to optimize requirements and bookings related to work orders.

Which three settings are required? Each correct answer presents part of the solution.

A. Assign the Field Service-Administrator security role to the RSO user.

B. Add the RSO dispatcher role to a dispatcher.

C. Enable Resource Scheduling Optimization.

D. Set Connect to Maps as Yes.

E. Add RSO to the profile Field Service-Administrator.

Correct Answer: CDE

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration


New Question 5:

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while

others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 Field Service system administrator.

You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.

Solution: You implement the following configuration changes:

1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.

2) Assign an Hourly Markup percentage to each Resource Pay Type.

3) Assign Resource Pay Types to the applicable Pay Type.

4) Create Business Closures.

5) Create Bookable Resources with Hourly Rates and Work Hours.

Does this meet the goal?

A. Yes

B. No

Correct Answer: A


New Question 6:

You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.

Work performed on certain types of backhoes, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.

Which two characteristics are valid? Each correct answer presents a complete solution.

A. Certification

B. Approval Status

C. Skill

D. Rating Value

Correct Answer: AC

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-bookable-resources#set-up-field-technician-resources


New Question 7:

You are Dynamics 365 for Field Service Development Manager.

You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements.

What should you create in order to enable this capability?

A. Create a project for each developer, which publishes changes to a master project.

B. Create a project for each developer, using security roles to identify what customizations are available for modification.

C. Create a Dynamics 365 solution for each developer, which publishes changes to the Woodford solution.

D. Create a project for each developer, each within its own Woodford solution.

Correct Answer: A


New Question 8:

You are a Dynamics 365 Field Service consultant.

One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.

You need to provide a recommendation of which solution your customer should use to achieve their request.

What should you recommend?

A. Azure IoT Hub

B. Connected Field Service

C. Dynamics 365 for Field Service

D. Crew Scheduling

Correct Answer: B


New Question 9:

You are a Dynamics 365 Field Service scheduling coordinator.

You need to update the system to see TechnicianA\’s availability. What should you do?

A. Set Enable for Availability Search to Yes on the technician’s bookable resource record.

B. Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.

C. Set Real Time Mode to Yes on the Schedule Assistant view.

D. Set Display on Schedule Board to Yes on the technician’s bookable resource record.

Correct Answer: A

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-bookable-resources


New Question 10:

You are a Dynamics 365 Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.

You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.

You need to find the issue and resolve it.

Which action should you choose?

A. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.

B. Create the IoT Connected Device connection role to link devices to customer assets.

C. Register the device in Dynamics 365 Connected Field Service.

D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.

Correct Answer: D

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-alerts


New Question 11:

You are a Dynamics 365 Field Service Administrator.

You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.

What must you do to properly set up the assets?

A. Add the compressor sub-components as sub-assets on the refrigerator customer asset record.

B. Click View Hierarchy on the refrigerator customer asset record.

C. Set the Master Asset on the sub-components to the refrigerator Customer Asset record.

D. Add the compressor sub-components as customer asset records.

Correct Answer: A


New Question 12:

You are a Dynamics 365 for Field Service Mobile customizer.

Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains fewer account and works order data, and users cannot see warehouses.

You need to determine which updates to make within the mobile project so that technicians can see the appropriate information.

Which three actions should you choose? Each correct answer presents a complete solution.

A. Update the Synchronization setting to Always Full Sync.

B. Update entity Sync Filter.

C. Update View filters.

D. Update the Max Sync Records setting.

E. Update the entity Mode to Online and Offline.

Correct Answer: BDE


New Question 13:

The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing fieldwork to repair factory motors at customer sites. When the dispatcher takes a vacation, the new technician user will manage dispatcher functions.

Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

A. Field Service-Dispatcher

B. Field Service-App Access and Field Service-Resource

C. Field Service-Mobile User

D. Field Service-User

Correct Answer: AB

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accounts-security-roles#field-service-roles


New Question 14:

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while

others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 Field Service system administrator.

You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by the customer.

Solution: You implement the following configuration changes. 1) Create Agreement 2) Define Booking Setup 3) Create Invoice Setup 4) Set Auto Generate Invoice = Yes 5) Populate Generate Agreement Invoices X Days in Advance

Does this meet the goal?

A. Yes

B. No

Correct Answer: B


New Question 15:

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant. You notice the Schedule Assistant always sets the Default Radius to 25 KM.

Which two options should you choose? Each correct answer presents a complete solution.

A. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.

B. Set the Default Radius Value to 50 under Scheduling Parameters.

C. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.

D. Set the Default Radius Unit to Miles under Scheduling Parameters.

Correct Answer: BD


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